FAQs

1. How long does it take to process my order?
Our handling time is 1–3 business days (Monday–Friday).

2. How long does delivery take after processing?
Transit time within the U.S. is 7–8 business days (Monday–Friday).

3. What is the estimated total delivery time?
Orders typically arrive within 8–11 business days from the date of order, depending on your location.

4. What is the order cut-off time for same-day processing?
Orders placed before 4:00 PM EST (Monday–Friday) will be processed on the same business day. Orders after this time will be processed the next business day.

5. Which shipping carriers do you use?
We ship via USPS, UPS, FedEx, and DHL to ensure reliable delivery.

6. How much is shipping within the United States?
We charge a flat shipping rate of $5.00 USD for all domestic orders. There are no hidden fees—your total shipping cost will always be shown at checkout.

7. Do you ship internationally?
Currently, our shipping policy applies only to orders within the United States.

8. Can I update my shipping address after placing an order?
If your order has not yet shipped, please contact us at support@levencor.com immediately. Once dispatched, we cannot modify the shipping address.

9. What happens if I entered the wrong shipping address?
If the package is returned to us due to an incorrect or incomplete address, the customer is responsible for the re-shipping cost to the correct address.

10. Will I receive a tracking number?
Yes! Once your order ships, we’ll send you an email with your tracking number. You can also track your order via the “Track Your Order” page on our website.

11. Can I cancel my order?
Yes, orders can be canceled before shipment. Once an order has been dispatched, it cannot be canceled.

12. What should I do if my order arrives damaged?

• If your package is visibly damaged upon delivery, please refuse the package and contact us immediately.

• If it was delivered unattended and is damaged, please contact us as soon as possible so we can help resolve the issue.

13. Are taxes included in the price?
Yes, all applicable U.S. sales taxes are included in product and shipping prices shown at checkout.

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📞 Contact Us

Business Name: Leven Cor
Address: 1133 Wolcott St, Casper, WY, United States
Customer Support: 24/7 via email
📧 Email: support@levencor.com
📞 Phone: +1 (928) 438-2314
🕘 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)